Redtail now requires 2-step authentication, and it’s broken the “View Client in Redtail” link inside Hubly. Clicking the button used to take us straight to the client’s Redtail profile. Now it stops at login or doesn’t route correctly because of the 2FA requirement. Can you update the integration so the one-click access works again? We rely on this feature daily, and losing it has added extra steps to our workflow.
